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Decision downloading〔Clampitt,P. & Williams, M.(2007)Decision Downloading, MIT Sloan Management Review, Jan 1, 2〕 refers to communicating a decision to those who have not been involved in the decision-making process. The term “decision downloading” is used to set apart those special situations in which decision-makers communicate a decision that has already been made. The communicators cannot, for whatever reason, keep everyone informed in real-time about the decision-making process.〔 ==Types of "downloaders"== Decision downloaders can be classified into three groups: robust, restricted, and remedial.〔Clampitt,P. & Williams, M.(2007)Decision Downloading, MIT Sloan Management Review, Jan 1, 9〕 Robust downloaders discuss: # how the decision was made # why it was made # what alternatives were considered # how it fits in with the organizational mission # how it impacts the organization # how it impacts employees. Restricted downloaders discuss some of the above issues, while remedial downloaders discuss few of them.〔 Robust decision downloaders have a different frame of reference than their less effective counterparts. They view themselves more as educators than cheerleaders. They recognize that education cannot be “once and done”. They know employees learn at different rates, in different ways and from different of sources〔Smeltzer, L.R., & Zener, M.F. (1995). Organization-wide change: Planning for an effective announcement. Journal of General Management, 20(3), 31-43. & Smeltzer, L.R. (1990). An analysis of strategies for announcing organization-wide change. Group and Organization Studies, 16, 5-24.〕 抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Decision downloading」の詳細全文を読む スポンサード リンク
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